Charges, Deposits and Invoicing
eZee's online hotel software lets you post charges on booking, collect deposits and deferred payments in any currency without any hassles.
Charges and Taxes
Conveniently define all types charges according to the room types and rate plan. The room charge with taxes (based on configuration) is instantly posted as soon as the booking is created in the system. Regardless of the booking being for a single stay or multiple stays, the charges will be posted to the guest folio automatically once night audit is complete.
Extra Charges / Inclusion
Add unlimited extra charges with taxes (based on configuration) for the services you provide to your guest. As per the rules set by you while taking the booking, these charges can be automatically posted to the guest folio, this process can be carried out manually as well.
Transfer from POS
The sound interface between the web PMS and eZee's Restaurant POS allows a smooth flow of data including transferring charges from your restaurant to the guest folio and takes care of the room service operation without any extra efforts.
Transfer from Telephone System
If your hotel allows paid phone services, then in the system you can easily define the rates for local and international calling and transfer the charges as per use to the room folio.
Deposits, Payments and Account Receivables / Payables
Keep Track of the Deposits
The eZee software allows you to simply post payments before arrival on your regular folio, which is considered as deposits. The cloud solution automatically calculates, tracks, creates invoice and consume the received deposits on your bookings.
Travel Agent Commission
Our solution allows you to set up commission plans for associated travel agents and based on bookings you receive from these sources, the commission amount is automatically calculated and posted to travel agent account upon guest check out.
Post Payments Anytime till Checkout
If you are using eZee software, your guest can make payments any time- before arrival, during stay, on checkout. In case, your guest is not settling the folio by check-out and his company is going to pay on his behalf then it’s necessary to transfer the balance to city ledger accounts, which results in creating accounts receivable.
Supports Multiple Payments
As our management system allows you to post multiple types of payment to a single folio, your guest can pay part of the payment via credit card and other by cash in local currency as well. Moreover, you can even collect guest refunds by posting negative value payments. Apart from this, it even accepts payments via X-Charge, SlimCD, Zeamster payment gateways and more.
Folios, Vouchers and Invoices
There are times when your guest might request not to display the detailed charges in their invoice, but they want to display room charges, extra charges, payments in single row format inclusive of the tax, discounts or any other detail. In such cases, you can use the option of summarized folio.
As soon as you receive a booking in the system you can set up rules to move room charges, inclusions and extra charges to be posted on other folios. All charges posted on guest folio is automatically transferred to another folio as per configured in folio routing rule. Please note, the system allows you to configure Folio Routing rule only in case of bookings having multiple folios or in the case of group booking folios.
Transfer, Split or Move Folio
Every so often guests request to split the bill, with our hotel management software you can effortlessly transfer charges between different folios. According to the guest's convenience, PMS system lets you split the folio based on rooms, guest types, services rendered or any other charges. In the case of groups, guest may also ask for payment of a bill by owner, in that case, you can move sub guest folio charges to owner’s folio.
The system offers you various folio options which are used to post charges, record payments, City Ledger transfers from the guest, companies, etc. Each booking can have an unlimited number of folios and you can bill all of them separately.
Hotels have visitors from all over the world and there is no denying the importance of multi-currency support. To accommodate these world travellers, our hotel management software allows you to create folios in as many currencies as required.
Evolving with the upcoming changes, we are open to customizing our invoices as per your rules and policies set by the judicial authorities. Additionally, we can translate our invoices in any regional language as well.